Problem: You always have trouble finding your library card. When you actually check out a library book, I personally almost always forget to either bring my card or return the book once the time period expires.
Some libraries have renewing systems on-line. The problem with this is that sometimes you are not allowed to renew books on-line for mystery reasons. I tried renewing a book on-line but was unable to. I didn't have a chance to return it to the library and now I have a silly overdue fee.
Solution:
Either have on-line renewal or not. If there are certain exceptions, state them clearly with that specific book when someone takes it out.
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